Return policy
Return Policy:
At LBASI, your satisfaction is our priority. Please review our straightforward return policy below:
1. Size Disclaimer: We advise customers to review the size chart on our website before purchasing, as we do not accept returns based on size-related issues.
2. Returns for Damaged Items: If your product arrives damaged, contact us at info@lbasi.co.uk within 48 hours of delivery to initiate a return or exchange.
3. Returns for Dissatisfaction: For dissatisfaction, get in touch with us within 24 hours of delivery via email, Instagram DM or our website live chat.. We'll work with you to find a suitable resolution.
Refund Process:
Once we receive your return, we'll promptly process your refund. Please note that we do not cover the delivery cost.
Thank you for choosing LBASI. If you have any questions, reach out to us at info@lbasi.co.uk. We're here to help you!